Effective Date: 14/02/2025

At Lagualearning Ltd, we are committed to providing a smooth and secure payment experience for our customers. This Payment Policy outlines the accepted payment methods, billing process, and other important information regarding transactions on our platform.

1. Accepted Payment Methods

We accept the following payment methods for all purchases:

• Credit/Debit Cards (Visa, Mastercard, American Express, etc.)
• PayPal
• Bank Transfers (where applicable)
• Other digital payment methods (as indicated at checkout)

All payments must be made in full before access to lessons is granted.

2. Pricing & Currency

• All prices listed on our website are in EURO or USD and include applicable taxes, unless otherwise stated.
• Prices are subject to change at any time, but changes will not affect ongoing subscriptions or purchases already made.

3. Billing & Subscription Payments

For customers enrolled in a monthly subscription plan, payments will be billed automatically on a recurring basis:

• Your subscription fee will be charged on the same date each month, based on your initial payment date.
• You will receive an email confirmation for each successful payment.
• If payment fails, we may retry the charge or request you to update your payment details.

4. Refunds & Cancellations

Please refer to our Refund Policy for details on refunds and cancellations. Generally:

• Subscription plans can be canceled at any time before the next billing cycle.
• Refunds are only issued in specific cases, as outlined in our Refund Policy.

5. Payment Security

We use SSL encryption and secure payment gateways to ensure your transactions are safe. Your payment information is never stored on our servers.

6. Failed or Delayed Payments

If a payment fails or is delayed:

• Your access to lessons may be temporarily suspended until payment is received.
• You will receive a notification to update your payment details.

7. Contact Us

For any payment-related inquiries, please contact us:

• Company Name: Lagualearning Ltd
• Address: 24-26, Arcadia Avenue Fin0000, London, United Kingdom, N3 2JU 
• Registration number: 16263922
• Phone Number: +44 7426454137
• Email Address: Info@lagualearning.com

By making a payment on our platform, you agree to this Payment Policy.