Effective Date: 14/02/2025

At Lagualearning, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and interact with our website lagualearning.com.

By using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you interact with our website and services:

• Personal Information: When you sign up for lessons, make a purchase, or contact us, we may collect personal details such as your name, email address, phone number, billing information, and payment details.
• Usage Information: We may collect information on how you use our website, such as your IP address, browser type, pages viewed, and time spent on the site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and track website activity. You can control cookies through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders for language lessons.
• To communicate with you regarding your lessons, account status, and other services.
• To improve our website and services based on your feedback and usage patterns.
• To send you promotional emails, newsletters, or special offers (if you have opted-in to receive such communications).
• To protect against fraudulent activities and ensure the security of our platform.

3. How We Protect Your Information

We take the security of your personal information seriously and implement reasonable measures to safeguard it, including encryption of sensitive data and secure payment processing systems. However, please note that no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With Service Providers: We may share your information with third-party vendors or service providers who assist in running our website, processing payments, or delivering lessons.
• Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a court order or government inquiry.

5. Your Rights and Choices

You have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to any inaccurate or incomplete personal information.
• Deletion: Request that we delete your personal information, subject to any legal obligations we may have to retain it.
• Opt-out: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in the email.

To exercise these rights, please contact us using the contact information below.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We recommend that you periodically review this policy to stay informed about how we are protecting your personal information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your rights, please contact us:

• Company Name: Lagualearning Ltd
• Address: 24-26, Arcadia Avenue Fin0000, London, United Kingdom, N3 2JU 
• Registration number: 16263922
• Phone Number: +44 7426454137
• Email Address: Info@lagualearning.com

By using our website and services, you consent to this Privacy Policy and agree to the collection and use of your information as described above.