Effective Date: 14/02/2025

These Terms and Conditions (“Terms”) govern your use of the website lagualearning.com (the “Site”) and the services provided by Lagualearning Ltd (“we”, “us”, or “our”). By accessing or using our website and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please refrain from using our website or services.

1. Account Registration

To use our services, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account and password and for all activities under your account.

• Age Requirement: You must be at least 18 years old to register for an account. If you are under 18, you must have the consent of a parent or guardian.
• Account Security: You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

2. Use of Services

Our services are provided solely for personal, non-commercial use. You agree not to use our website or services for any unlawful or prohibited activities, including but not limited to:

• Disrupting the website: You will not interfere with or disrupt the services or servers.
• Intellectual Property Infringement: You will not upload, post, or distribute any content that infringes on the intellectual property rights of others.
• Impersonation: You will not impersonate another person or entity in a misleading or fraudulent manner.

3. Language Learning Packages

• Subscription and Payment: When you purchase a package, you agree to pay the corresponding fees. All fees are billed in advance on a monthly basis unless otherwise stated.
• Billing: Payment for monthly packages is due in full at the time of purchase. We accept various payment methods, including credit cards and PayPal.
• Cancellation and Refunds: For information on how to cancel your subscription or request a refund, please refer to our Refund Policy.

4. Lessons and Content

• Lesson Scheduling: Lessons are conducted based on the schedule agreed upon during the booking process. You may reschedule or cancel lessons subject to our Cancellation Policy.
• Zoom Sessions: Our lessons are delivered through Zoom, and you will be provided with a link to join the sessions. It is your responsibility to have the necessary equipment and internet connection to attend the sessions.
• Content Usage: All materials, content, and resources provided during lessons are for personal use only. Reproduction or distribution of these materials without our prior consent is prohibited.

5. Intellectual Property

• Ownership: All content on our website, including lesson materials, logos, designs, and text, are owned by Lagualearning Ltd and are protected by copyright, trademark, and other intellectual property laws.
• License: We grant you a limited, non-exclusive, non-transferable license to use our website and services for personal use in accordance with these Terms.

6. User Responsibilities

You agree to:

• Provide accurate and complete information when using our website.
• Use our website and services in accordance with applicable laws and regulations.
• Ensure that you have the necessary equipment and software to access and use our services.

7. Limitation of Liability

• No Warranty: We do not guarantee the accuracy, completeness, or usefulness of any content or information provided on the website.
• Limitation of Liability: We are not liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of the website or services.

8. Privacy

Your use of our services is governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

9. Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in inappropriate behavior. Upon termination, you will no longer have access to our services, and you will remain responsible for any outstanding fees.

10. Modifications to Terms

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated “Effective Date.” Your continued use of the website or services after any changes to these Terms constitutes your acceptance of the new Terms.

11. Governing Law

These Terms will be governed by and construed in accordance with the laws of United Kingdom. Any disputes arising out of or relating to these Terms will be resolved in the competent courts of the United Kingdom.

12. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Company Name: Lagualearning Ltd
• Address: 24-26, Arcadia Avenue Fin0000, London, United Kingdom, N3 2JU 
• Registration number: 16263922
• Phone Number: +44 7426454137
• Email Address: Info@lagualearning.com

By using our website and services, you agree to be bound by these Terms and Conditions.